On Windows 8 the 17.7.1 drivers are not supported either. If you run Windows 8.1 you should use the AMD drivers 17.7.1 instead. On Windows 8.1 the 17.9.1 drivers are officially not supported by AMD. Please verify that you have the latest (or at least the minimum required) drivers installed:įor NVIDIA graphics cards, make sure to upgrade drivers to 385.41 or later.įor AMD graphics cards, upgrade drivers to 17.9.1 or later. If these steps don't solve the startup problem, please follow the last section to get in touch with our support team. Please follow the sections below in the given order to see if any of the possible causes apply and whether the provided fix solve your issue. The problem occurred, because the game failed to load a required so called Vulkan extension. You landed on this page because the game detected an error to start the game.
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